Terms and Conditions

1.    Terms and Conditions

 

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern owners of www.onlineITreturn.com ’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Owners of www.onlineITreturn.com ’ or ‘us’ or ‘we’or ‘our’ or ‘ourselves’ refers to the owner of the website whose registered office is BG-5/5-C, Paschim Vihar, New Delhi - 110063. The term ‘you’ refers to the user or viewer  of or anyone acting in his/her behalf or along with him or her on our website.

The use of this website is subject to the following terms of use:

1.1.  Information Contained on the Web site

While we take all reasonable care to ensure that the information contained on the website is accurate and up to date, we make no representations, warranties or undertakings about any of the information, content or materials provided on the website (including, without limitation, any as to quality, accuracy, completeness or reliability).

All material on the website is provided for information purposes only and does not constitute legal, accounting or other professional advice, and it must therefore not be relied upon as such. You should arrange your own advice from a qualified party before acting in reliance on any of the information, or purchasing any of the products or services, available on or from the website.

1.2.  Eligibility and Registration

By registering for our service, you represent and warrant that you are 18 years or older and that you have the capacity to understand, agree to and comply with these Terms and Conditions of Use. Since Indian laws do not permit us to contract with a minor person (minor is a person who has not completed 18 years of age), you as a minor, will be registering for our service through your legal guardian.

However, since the Income Tax Legislations provides a minor to file income tax return in certain circumstances, in such instance we presume that the parent/guardian has registered himself to enroll the minor only as a tax payer on our website and all the inputs, information provided our under guidance and assistance of at least one of his/her parent/guardian.

1.3.  Updates and Changes

The website is being updated and improved on an ongoing basis. We reserve the right to change or remove (temporarily or permanently) the website or any part of it without notice and you confirm that we shall not be liable to you for any such change or removal; and

Changes to these Terms and Conditions may be made at any time and your use of the website, or the purchase of products or services, are subject to any such changes. You agree to check to see if any changes have been made to the terms each time you visit the website or purchase products or services from it.

1.4.  Exclusion of liability to you from the use of the Web Site

The website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Any and all liability to you that may arise from your access to and use of the Web Site, whether due to negligence, breach of duty or otherwise, is excluded to the maximum extent permitted by law.

No warranty is given that the functionality of the website will be uninterrupted or error free, that defects will be corrected or that the Web Site or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

We are not responsible for the content of other websites that link to the website, nor are we responsible for the content of any website to which links are provided from the website. Links to other sites are provided purely for your convenience and do not imply that we approve of those sites.

1.5.  Appropriate individual registration & conduct of user.

You shall not use our service for any illegal or unauthorized purpose, including misusing permanent account number (PAN) and financial information of another person. International users agree to comply with all Indian laws & regulations, including laws regulating the export of data from the United States or your country of residence. You are solely responsible for your conduct and any data, text, information, graphics, that you submit, & post on the website.

Other examples of illegal or unauthorized uses include, but are not limited to:

  • ·         Modifying, adapting, translating, or reverse engineering any portion of the website.
  • ·         Removing any copyright, trademark or other proprietary rights notices contained in or on the website.
  • ·         Using any robot, spider, website search/retrieval application, or other device to retrieve or index any portion of the website.
  • ·         Creating user accounts by automated means or under false or fraudulent pretences.
  • ·         Creating or transmitting unwanted electronic communications such as "spam," or chain letters to or otherwise interfering with other user's access of the service by blocking.
  • ·         Submitting data of any third party without such third party's prior written consent.
  • ·         Submitting materials that falsely express or imply that such materials are sponsored or endorsed by us.
  • ·         Submitting materials that infringe misappropriate or violate the intellectual property, publicity, privacy or other proprietary rights of any party.
  • ·         Transmitting any viruses, worms, defects, Trojan horses or other items of a destructive nature.
  • ·         Submitting false or misleading information.

While we strictly prohibit such conduct on its website, you understand and agree that you nonetheless may be exposed to such misuse or blocking by other users and that you use the website and our service at your own risk.

For certain services such as tax return preparation, registration by the visitor is required. By registering, you agree to the following terms in addition to any other specific terms, which shall be posted at an appropriate location of the website. Each registration is for a single individual user with creation of single taxpayers return known to the registering user only. To access these services, you will be asked to enter your individual PAN number, password and email address. Therefore, we do not permit any of the following:

  • ·         Any other person sharing your PAN number and password unless your express permission is granted;
  • ·         Any part of the website being cached in proxy servers and accessed by person/s who is not registered with us as users of the website and service/s.

If we are under a reasonable belief that a user name and password is being used / misused in any manner, we reserve the right to cancel all access rights immediately without notice, and block access to all users from that IP address.

1.6.  Copyright and trade marks (Intellectual Property)

The copyright in all materials on the website, including their design, layout, text, graphics, photographs and the source code and software belong to their respective owners. Trade marks (whether registered or not) company names and the like are the property of their respective owners.

You are licensed to view and temporarily store website pages and their content in your browser’s temporary cache, and also to print out for reference a single copy for non-commercial purposes and off-line review. You may not sell or re-sell anything available from the website, save to the extent expressly permitted pursuant to any product or service purchased by you from the website where such permission is either expressly given or is a necessary attribute of the product or service concerned. 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

1.7.  Cookies

Cookies are small data files that are stored locally on your computer and which enable us to tailor your experience in using the website. Accounts and password information may be stored in cookies. The website uses cookies, and you are deemed to consent to the use of cookies by using the website. You can turn off the use of cookies in your Web browser. Please consult the help files for your browser for more information.

1.8.  Equipment and Operation

You shall provide and maintain all telephone/internet and other equipment necessary to access this website and the costs of any such equipment and/or telephone/internet connections or use, including any applicable taxes, shall be borne solely by you. You are responsible for operating your own equipment used to access www.onlineitreturn.com.

1.9.  Privacy Policy

Your use of this website is subject to our Privacy Policy.

1.10. Charges

This website reserves the right to charge subscription and/or membership fees in respect of any part, aspect of this Site & Service/s and/or Product/s offered by us. You shall be made aware of the charges upon registration and your willingness to buy the Product/Services offered in the website. You agree that all activities that occur under your account for payment towards the Products/Services shall be your sole responsibility and we shall not be liable for any claims which may arise directly or incidentally due to the discharge of your obligations under this clause. The same will apply for any Service/s or Products being offered without any charges whenever made chargeable.

1.11. Ordering

All orders that you place through this website are deemed to be an offer by you to purchase the products or services that we supply subject to these Terms and are subject to acceptance of the order by ourselves. We may choose not to accept any order without providing a reason.

You are presented with a range of choices during the ordering process. It is your responsibility to ensure that you read and understand these choices before you proceed with any purchase. Please contact us during usual office hours if you are unsure about anything before you proceed with a purchase (please note that while we endeavour to respond to enquiries promptly, we cannot guarantee to do so. It remains your responsibility to take advice about the product you intend to order before the order is placed).

1.12. What you receive

OnlineITreturn.com are specialist online company making use of the services of chartered accountants and/or other tax experts for preparing tax returns and making use of electronic filing facilities with Income Tax office, India.

Provided you have supplied all the information necessary, your tax computation will be completed within 48 hours (please note that while we endeavour to complete your tax computation preparation within 48 hours, we cannot guarantee to do so)

1.13. Services not included in product purchased by you from us online

Our products do not include any of the following in respect of any of the packages we offer for sale online:

  1. Accountancy advisory services.
  2. Tax advice or tax planning services.

1.14. Price of services

The price for any services that you purchase from us is as set out under the tier that you fall in and unless otherwise stated, all prices exclude Service Tax at the prevailing rate.

The total purchase price, including Service Tax, if any, will be displayed in your shopping cart prior to confirming the order.

We reserve the right periodically to update the prices on the website and to add to, amend, or withdraw the products and services that we offer, without prior notice. Every effort is made to ensure that the prices are correct, but in the event of a serious error, any transaction shall be voidable by us and you would then be entitled to a full refund.

 We shall not be liable to anyone for withdrawing or amending any of the products we sell, or for refusing or failing to process an order.

1.15. Payment Policy

The credit/debit card details disclosed by you for the purpose of availing our products/services shall be correct. You shall not use any credit/debit card which does not lawfully belong to you i.e. in a credit/debit card transaction, you must use your own credit/debit card. You further agree and undertake to disclose the correct and valid credit/debit card details to us. We will not utilize/share your credit/debit card information with any third party except as per our Privacy Policy or as required by and under any law, regulation or court order. We will not be liable for any credit/debit card fraud. The liability for the use of credit/debit card fraudulently will solely be borne by you and the onus to 'prove otherwise' shall rest exclusively upon you.

The above terms shall apply to the information of net banking payment option usage i.e. user name and/or password etc. provided by you.

You also agree and undertake not to stop and/or dispute any credit/debit card payment once initiated by you. You further agree to indemnify in full any expense/s incurred by us consequent to your failure to abide by this clause.

1.16. Refund Policy

 We make all endeavours to provide you a satisfactory tax return service. We have a no refund policy for purchases made on the website.

1.17. Guaranteed 48 hours Turnaround Tax Computation preparation

Guaranteed 48 hours turnaround for Tax computation preparation starts once you've made the payment for the tax return package purchased, entered and submitted all the mandatory and other non-mandatory information/details required for your return preparation, completed the tax questions, uploaded any supporting documents and the status of your return changes from ‘Pending Submission of details’ to ‘Details submitted’ (as shown in ‘Current Tax Return(s) Summary’). From this point, we guarantee a 48 hours turnaround to prepare the tax computation. Once the tax computation is prepared, you will still be required to review and approve it before we are able to file it with IT department. You will be responsible for posting the acknowledgement (ITR-V) relating to efiling of your return (sent to you by us) to the Income Tax office.

48 hours turnaround for tax computation preparation would not include any non-business days falling within the period (e.g. Saturday, Sunday or Public Holiday)

We cannot guarantee a 48 hour turnaround for tax computation preparation between 21 July – 15 August due to peak volume levels.

The guarantee does not apply if we have not received all required information and documents in the details submitted by you. The guarantee becomes inapplicable in case of any follow up requests by email/phone/sms/texts for further information or clarifications after submission of details by you i.e. after the status of your return changes to ‘Details submitted’ (as shown in ‘Current Tax Return(s) Summary’).

Please note that while we endeavour to complete your tax computation preparation within 48 hours, we cannot guarantee to do so.

1.18. Terminating the use of the website

We may withdraw or suspend your right to access or use the website at any time, without prior notice and without providing any reason.

1.19. Waiver

No waiver by us (whether express or implied) in enforcing any of our rights shall prejudice our right to enforce such rights in the future

1.20. Delay in services

onlineitreturn.com (including its and their directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. We shall have no responsibility to provide you access to this website while interruption of onlineitreturn.com is continued, due to any such cause mentioned here.

1.21. Entire Agreement

The Terms and Conditions of Use constitutes the entire agreement between the parties, and no other agreement, written or oral, exists between you and Us. By using the Information on www.onlineitreturn.com, you assume full responsibility for any and all gains and losses, financial, emotional or otherwise, experienced, suffered or incurred by you. We do not guarantee the accuracy, completeness or timeliness of, or otherwise endorse in any way, the views, opinions or recommendations expressed in the Information. The Information does not constitute a solicitation by the information providers, us or others of the purchase or sale of securities.

1.22. Consent to Transfer

This website is operated in India. If you are located outside India, please be aware that any information you provide to us will be transferred to India. By using our website, participating in any of our services and/or providing us with your information, you consent to this transfer and you consent that you are abiding by the laws of India.

1.23. Liability disclaimer

YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE AND THE PRODUCTS/SERVICES IS AT YOUR SOLE RISK.

THE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE CONTENTS HEREIN. We AND/OR OUR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS WEB SITE AT ANY TIME. THIS WEB SITE MAY BE TEMPORARILY UNAVAILABLE FROM TIME TO TIME DUE TO REQUIRED MAINTENANCE, TELECOMMUNICATIONS INTERRUPTIONS, OR OTHER DISRUPTIONS. WE AND/OR OUR RESPECTIVE ASSOCIATED ENTITIES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES CONTAINED ON THIS WEB SITE. WE AND/OR OUR ASSOCIATED ENTITIES HEREBY DISCLAIM ALL WARRANTIES AND
CONDITIONS WITH REGARD TO THESE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND AVAILABILITY.

IN NO EVENT SHALL we AND/OR OUR ASSOCIATED ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WE OR ANY OF OUR ASSOCIATED ENTITIES HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

1.24. Indemnification

You agree to indemnify and hold us, our parents, subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the website, including your use of the website which provide a link to another website or arising out of any uploading of any content by you or your violation of any rights of any other person or any breach of any applicable law or other information on the website.

1.25. Force Majeure

We shall have no liability to you for any interruption or delay in access to the website irrespective of the cause.

Force Majeure event shall be one when there is any cessation, interruption or delay in the performance of our obligations due to causes beyond its reasonable control, including but not limited to: technical, earthquake, flood, or other natural disaster, act of God, labour controversy, civil disturbance, war (whether or not officially declared) or the inability to obtain sufficient supply of service, transportation, or other essential commodity or service required in the conduct of its business, or any change in or the adoption of any law, regulation, judgment or decree. Without limiting the foregoing, under no circumstances shall we be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning of your information & or data received and or stored or any of our service/s.

1.26. Governing Law and Jurisdiction

The terms of the agreement are exclusively based on and subject to Indian law. You hereby consent to the exclusive jurisdiction and venue of courts in Delhi, India in all disputes arising out of or relating to the use of this website.

2.    Legal Disclaimer

 

The information contained in this website is for general information purposes only. The information is provided by the owners of the website and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of the owners of www.onlineitreturn.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, the owners of onlineITreturn.com take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.  

3.    Copyright notice

 

This website and its content is copyright of the website owner as identified in the domain registration form. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

you may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.